At Layaly LDN returns, refunds, or exchanges for change of mind, sizing, or event cancellations are not accepted; however, exchanges may be offered in exceptional circumstances.
If you believe your item is faulty, please contact us within 14 days of delivery with details and photos. Items must be unworn, unwashed, and in original condition.
Return postage is the responsibility of the customer. We kindly recommend using a trackable service, as we cannot assume liability for parcels that are lost or missing in transit.
📧 For support: Layalyldn@gmail.com